Privacy Policy

How Rentahan.ph collects, uses, and safeguards your information.

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Data Deletion Policy

You can delete your account at any time from Settings → Delete Account in the app, or by submitting a request on our Delete Account page. Web requests are confirmed through a link sent to your registered email. Verified requests are completed within 30 days.

Some records are kept in anonymized form when required for legal, tax, security, fraud-prevention, or regulatory reasons, and so that other users' leases, payments and disputes keep working.

What gets deleted

Profile details (name, phone, photo, address, bio)
Property listings, photos and drafts with no rental history
Saved properties and preferences
Your messages (replaced with “This message was deleted.”)
Verification documents, IDs and selfies — including the files
Notifications, sessions and sign-in access
Your login account

What may be kept (anonymized)

Invoices, payments and utility bills (amounts, dates, transaction IDs) — with your name shown as “Deleted User”
Leases, rental history, complaints and disputes that another person relies on — anonymized
Signed contracts and payment proofs needed for legal or tax purposes
Minimal security and fraud-prevention records where required by law